Do you have a Ford/Mercury CD or Cassette radio (with the RDS button) that has a burnt out display? Does it look like one of them pictured below? If so, this is the repair for you. Simply complete the payment process and send your radio to us for the repair. We will typically perform the repair within 3 business days of receiving your radio. The repair carries a 6 month warranty.
You will purchase the repair from this listing first. Then you will send your radio AND a copy of the payment confirmation email OR the Order Process email to:
110 S. Front St, POB 1051
Effingham, IL 62401
Please purchase delivery confirmation if you use USPS. (Tracking is included with UPS and Fedex.) Our techs do not answer inquiries, so questions about receipt of your package or estimated completion date will NOT be answered. Your tracking number shows when we received the package. The repair turn-around time is indicated above. You will receive a tracking number when it ships back out. If there is a problem or unexpected delay, we will contact you. Calling or emailing us about progress only serves to slow down
progress. We know it's tough to go without a radio for a week or more but please be patient. Factory service centers take 3+ weeks to perform repairs, so we're clearly exceeding the standard.
Use common sense!!
Please do not send your package without the requested paperwork or, at the very least, a note that indicates your Order Number. Between inventory, repairs, and returns, we get hundreds of items every week. Packages that show up without any documentation WILL experience a significant delay in processing.
This service is for the burnt out display on radios that look exactly like the one pictured only. If you have another radio or your radio needs other repairs, please contact us for an estimate.
In rare instances, the display cannot be repaired because there is a problem with the main board. If your radio should happen to fall into this category, we will contact you before doing any work because there may be additional cost involved. If we are unable to repair it, we will ship your radio back to you and refund all but $20 of your payment.
Repair prices are based on the assumption that the radio is in it's native state. If it has been damaged by prior attempts to diagnose or repair a problem, additional parts may be required and, if so, additional costs will be incurred. Should we find this to be the case with your radio, we'll contact you BEFORE doing any additional work. However, should you elect not to have the additional work completed, there will be no refund for time and materials already put into the radio.
Make sure to remove any CDs or cassettes that are in your radio BEFORE you ship it. The units are prone to damage during shipping if they still have media in them.