If you've got a 2008-2012 GM single CD MP3 radio made by Fujitsu Ten (similar to the one pictured in this ad) with a bad CD drive, this is the repair service for you. We will repair or replace your existing single CD drive (typically within 3 business days) and return the radio to you.
CD drives for CD6 radios are not covered under this repair. Nor are CD radios that are not capable of playing MP3 audio format. If your radio has a CAT and a BAND button, it has the ability to play MP3 format. Having the aux jack on the face of your radio does NOT mean it can play MP3 format audio.
INSTRUCTIONS
You will purchase the repair from this listing first. Then you will send your radio AND a copy of the payment confirmation email OR the Order Process email to:
Replacement Radios
Attn: Repairs
2301 S. Banker St, Ste B
Effingham, IL 62401
Please purchase delivery confirmation if you use USPS. (Tracking is included with UPS and Fedex.) Our techs do not answer inquiries, so questions about receipt of your package or estimated completion date will NOT be answered. Your tracking number shows when we received the package. The repair turn-around time is indicated above. You will receive a tracking number when it ships back out. If there is a problem or unexpected delay, we will contact you. Calling or emailing us about progress only serves to
slow down progress. We know it's tough to go without a radio for a week or more but please be patient. Factory service centers take 3+ weeks to perform repairs, so we're clearly exceeding the standard.
Use common sense!! Please do not send your package without the requested paperwork or, at the very least, a note that indicates your Order Number. Between inventory, repairs, and returns, we get hundreds of items every week.
Packages that show up without any documentation WILL experience a significant delay in processing.
ADDITIONAL INFO
The VIN is required for pre and post-repair testing. These radios are computer-integrated and require a signal with the VIN to operate. Failure to include the VIN with your radio will delay the repair process.
This is only for CD radios that look like the one pictured from 2011-2012 GM vehicles. Further, it is only for the Fujitsu Ten version. It will say Fujitsu Ten on the white sticker on the side of the radio.
Any other repairs which are required are not covered at this price. If you need an additional repair, please contact us for a repair estimate.
DISCLAIMER: Repair prices are based on the assumption that the radio is in it's native state. If it has been damaged by prior attempts to diagnose or repair a problem, additional parts may be required and, if so, additional costs will be incurred. Should we find this to be the case with your radio, we'll contact you BEFORE doing any additional work. However, should you elect not to have the additional work completed, there will be no refund for time and materials already put into the radio.
This product was last updated on Friday 08 July, 2022.