Do you have a 2002+ in-dash GM am/fm/CD6 radio (the same as or similiar to the one pictured) that has a blank display and/or lights out behind the buttons? If so, this is the repair for you. Repairing your existing unit is going to be much more economical than replacing it because these are VIN-assigned radios. In other words, your VIN is stored in memory in the radio. If you change radios, in addition to paying for the entire radio, you'll also have to pay the dealer to assign your VIN to it. If you have yours repaired, you simply pop it back in and start playing music as soon as you get it back. No programming needed.
We will typically perform the repair within 3 business days of receiving your radio. The repair covers a 6 month warranty.
INSTRUCTIONS
You will purchase the repair from this listing first. Then you will send your radio AND a copy of the payment confirmation email OR the Order Process email to:
Replacement Radios
Attn: Repairs
2301 S. Banker St, Ste B
Effingham, IL 62401
Please purchase delivery confirmation if you use USPS. (Tracking is included with UPS and Fedex.) Our techs do not answer inquiries, so questions about receipt of your package or estimated completion date will NOT be answered. Your tracking number shows when we received the package. The repair turn-around time is indicated above. You will receive a tracking number when it ships back out. If there is a problem or unexpected delay, we will contact you. Calling or emailing us about progress only serves to slow down progress. We know it's tough to go without a radio for a week or more but please be patient. Factory service centers take 3+ weeks to perform repairs, so we're clearly exceeding the standard.
Use common sense!! Please do not send your package without the requested paperwork or, at the very least, a note that indicates your Order Number. Between inventory, repairs, and returns, we get hundreds of items every week. Packages that show up without any documentation WILL experience a significant delay in processing.
ADDITIONAL INFO
Sometimes the problem is not on the display/control board but, rather, on the mainboard. if this is the case with your radio, we will put the old board back on and charge you for labor and return shipping only, which should amount to no more than $40.
DISCLAIMER: Repair prices are based on the assumption that the radio is in it's native state. If it has been damaged by prior attempts to diagnose or repair a problem, additional parts may be required and, if so, additional costs will be incurred. Should we find this to be the case with your radio, we'll contact you BEFORE doing any additional work. However, should you elect not to have the additional work completed, there will be no refund for time and materials already put into the radio.
This product was last updated on Thursday 03 October, 2019.
