If you've got a 1995-2000 (up to 2002, in some cases) GM THEFTLOCK radio that looks like the one pictured (or the cassette version that is virtually identical) and the lights are out behind some of your buttons, this is the repair service for you. We replace ALL the bulbs behind the buttons with BRAND NEW standard incandescent bulbs and return the radio to you. We used to offer LED bulb upgrades but that is no longer an option.
Return shipping is included, as is a 6 month warranty. We usually have the radio turned around within 3 days of receiving it.
INSTRUCTIONS
You will purchase the repair from this listing first. Then you will send your radio AND a copy of the payment confirmation email OR the Order Process email to:
Replacement Radios
Attn: Repairs
2301 S. Banker St, Ste B
Effingham, IL 62401
Please purchase delivery confirmation if you use USPS. (Tracking is included with UPS and Fedex.) Our techs do not answer inquiries, so questions about receipt of your package or estimated completion date will NOT be answered. Your tracking number shows when we received the package. The repair turn-around time is indicated above. You will receive a tracking number when it ships back out. If there is a problem or unexpected delay, we will contact you. Calling or emailing us about progress only serves to
slow down progress. We know it's tough to go without a radio for a week or more but please be patient. Factory service centers take 3+ weeks to perform repairs, so we're clearly exceeding the standard.
Use common sense!! Please do not send your package without the requested paperwork or, at the very least, a note that indicates your Order Number. Between inventory, repairs, and returns, we get hundreds of items every week.
Packages that show up without any documentation WILL experience a significant delay in processing.
DETAILS
Any other repairs which are required are not covered at this price. If you need an additional repair, please contact us for a repair estimate.
The radio pictured above is merely an example of one of the common THEFTLOCK radios from this era.
DISCLAIMER: Repair prices are based on the assumption that the radio is in it's native state. If it has been damaged by prior attempts to diagnose or repair a problem, additional parts may be required and, if so, additional costs will be incurred. Should we find this to be the case with your radio, we'll contact you BEFORE doing any additional work. However, should you elect not to have the additional work completed, there will be no refund for time and materials already put into the radio.
Please send the ENTIRE radio. We test the radio for lighting functionality before and after the repair, then we seal it with warranty stickers. If the entire radio is not sent, there will be no warranty on this repair.
Make sure to remove any CDs or cassettes that are in your radio BEFORE you ship it. The units are prone to damage during shipping if they still have media in them.
OPTIONS
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