Have you purchased a GM radio, similar to the one pictured, that is VIN locked to another vehicle and experienced sticker shock when the GM dealer told you how much it costs to unlock it for your vehicle? If so, you've come to the right place. Simply send it to us and you'll get it back with the previous VIN removed. Yes, return shipping is included in the price. If your GM radio doesn't look like the one pictured, send us an email with your year and model vehicle. We'll tell you if we offer a VIN clear service for yours.
We've got sophisticated, proprietary equipment which allows us to clear the VIN in your radio. That means you can pop it in your vehicle without it locking after we're done. As long a you don't have the BOSE sound system, no dealer programming will be required, which should save you $100 or more.
Once you make sure your vehicle is on the APPLICATIONS list that appears in the next section, see the INSTRUCTIONS section below that for ordering and shipment details. Turn-around time is typically 3 days or less.
This is not a rebuilding or repair service for your radio. All we're doing is unlocking it. We don't have to open your radio up to clear the VIN, so we don't touch any of the internal components. The radio is merely connected to the test equipment on our bench. Should we notice there are functional problems with your radio, they are completely outside our control. We offer many GM repairs and can usually give you options for repairing the problem but it is not included in the VIN clear process. We usually offer a discount on additional repairs though, since the radio is already here. Even if you've somehow tested your radio prior to shipment and don't think it has any problems, please note it is possible for problems to arise in shipping too. We often get radios that have not been packaged well for the trip. Even if they have, it's not unheard of for filaments to break in bulbs or CD drives to get locked up because of particularly nasty jolts. Again, we have no control over it. That is one risk of sending a radio off to be VIN cleared rather than paying your dealer 3-4 times to do it as part of their programming process.
APPLICATIONS
This service is for locked factory CD and CD6 radios (without BOSE or navigation) in the following vehicles, except where noted:
- Buick Enclave: 2008-2012
- Buick Lucerne: 2006-2011
- Cadillac DTS: 2006-2011
- Cadillac Escalade: 2007-2014
- Cadillac SRX: 2007-2009
- Chevrolet Avalanche: 2007-2013
- Chevrolet Cobalt: 2007-2010
- Chevrolet Equinox: 2007-2008
- Chevrolet Express: 2008-2019
- Chevrolet HHR: 2006-2010
- Chevrolet Impala: 2006-2013
- Chevrolet Malibu: 2010-2012
- Chevrolet Monte Carlo: 2006-2007
- Chevrolet Silverado: 2007-2013
- Chevrolet Suburban: 2007-2014
- Chevrolet Tahoe: 2007-2014
- Chevrolet Traverse: 2009-2012
- GMC Acadia: 2007-2012
- GMC Savana: 2008-2019
- GMC Sierra: 2007-2013
- GMC Yukon: 2007-2014
- Hummer H2: 2008-2009
- Pontiac G5: 2007-2010
- Pontiac G6: 2009-2010 (Except early 2009 w/ old style radio)
- Pontiac Solstice: 2006-2010
- Pontiac Torrent: 2007-2009
- Saturn Aura: 2007-2010
- Saturn Ion: 2006-2007
- Saturn Outlook: 2007-2010
- Saturn Sky: 2006-2010
- Saturn Vue: 2008-2010
INSTRUCTIONS
You will purchase the repair from this listing first. Then you will send your radio AND a copy of the payment confirmation email OR the Order Process email to:
Replacement Radios
Attn: Repairs
2301 S. Banker St, Ste B
Effingham, IL 62401
Please purchase delivery confirmation if you use USPS. (Tracking is included with UPS and Fedex.) Our techs do not answer inquiries, so questions about receipt of your package or estimated completion date will NOT be answered. Your tracking number shows when we received the package. The repair turn-around time is indicated above. You will receive a tracking number when it ships back out. If there is a problem or unexpected delay, we will contact you. Calling or emailing us about progress only serves to
slow down progress. We know it's tough to go without a radio for a week or more but please be patient. Factory service centers take 3+ weeks to perform repairs, so we're clearly exceeding the standard.
Make sure there is no media in the radio before you ship it, if possible. The risk of shipping damage to CD and cassette drives goes up if there is media left in it. Repairs are not covered under this service. This is a VIN-clear service only.
Use common sense!! Please do not send your package without the requested paperwork or, at the very least, a note that indicates your Order Number. Between inventory, repairs, and returns, we get hundreds of items every week.
Packages that show up without any documentation WILL experience a significant delay in processing.
